Port Blair, Feb 07: The District Administration today came to the rescue of cable customers and intervened into the matter of exorbitant cable charges. In a press release the District Magistrate, South Andaman District today said that the District Administration has been receiving complaints from various quarters consequent upon implementation of Telecom Regulatory Authority of India (TRAI) regulations, by the local cable service providers.
“It has been reported that Cable Service Providers are not following the regulations and exorbitantly charging the customers for the services. As such a meeting of the service providers was called upon and various issues related to the complaints were discussed,” the DC said.
Taking into account of the submissions of the Cable TV network operators and the instructions of TRAI the some crucial decisions has been taken during the meeting which are the TRAI guidelines will be implemented by all Cable TV Network Operators in letter and spirit with immediate effect; The Islanders shall be given the choices/rights and all the services as provided for, in the TRAI guidelines without any exception; The Cable Operator shall change their application form to adhere to the provisions of TRAI guidelines; there shall not be any restriction on number of connections per customer, as per the guidelines of the TRAI and If the cable operators are not able to migrate/change over to the new system due to technical delays, no additional charges of Network Capacity Fee (NCF) or any other additional charge for the channels above the 100 channels shall be levied by them to the Customers.
Meanwhile, Dr. Jijith Rekh, the Spokesperson of BJP State unit, who had spearheaded the protest of cable TV customers, has expressed his gratitude towards Deputy Commissioner of South Andaman, Mr. Udit Prakash Rai for prompt action in this regard.